Behind the Call Mental Wellness for 911 Dispatchers

The SRT Project and Commonwealth Police Legacy have joined forces to present this PROACTIVE course designed to equip participants with essential tools and strategies for stress management. This training goes beyond conventional methods by offering proactive techniques to reduce stress before it reaches overwhelming levels for both the mind and body.

What You’ll Learn

  • Priming the Day

    Explore how to develop routines to set a positive and productive tone for the day. Discover the importance of balanced nutrition and how it fuels both your body and mindset, explore effective caffeine management techniques for sustained energy. By the end of this chapter, you’ll be equipped with practical tools to optimize your mornings and maintain your energy levels throughout the day.

  • Navigating the Day

    Learn key strategies to manage the challenges and demands of your day effectively. Discover techniques to respond thoughtfully rather than react, and explore the benefits of incorporating movement to counteract prolonged sitting. By the end of this chapter, you'll have practical tools to navigate your day with emotional regulation, physical vitality, and mental clarity.

  • Staying Supported

    Discover the importance of peer support within your department and how to support your colleagues effectively. Gain insights into Critical Incident Stress Management (CISM), including how meetings are conducted and what to expect, and learn key aspects of suicide prevention, including warning signs to look for. By the end of this chapter, you'll better understand how to enhance your ability to stay strong, connected, and supportive in challenging situations.

  • Rest and Recovery

    Discover practical decompression methods to promote mental wellness and explore strategies for achieving quality sleep and recovery. By the end of this chapter, you'll have a comprehensive toolkit to help you rest, recover, and rejuvenate.

Meet Your Instructor

  • Eileen

    For over two decades, Eileen has been helping people stress less within our community. More than twelve years ago, she opened Beverly Hypnosis and Wellness Center. Since then, she has been helping people overcome their challenges, feel better, and achieve their goals.

    Ten years ago, Eileen's passion for stress management took a new form with the founding of the SRT Project, a stress management training initiative designed specifically for first responders. The project was born out of a transformative private session with an exhausted and anxious police officer who had received no stress management training. This encounter inspired Eileen to develop a comprehensive program incorporating mindfulness, resilience building, and stress reduction techniques. Since then, the SRT Project has been instrumental in helping hundreds of first responders effectively manage their stress and improve their mental health.