on so many levels. Thank you!

The interactive portion as well as the different techniques and methods of eliminating negative thinking patterns. Most people are aware of these negative things but don't always know how to approach them or have healthy ways of managing them.”

(Methuen 911 Dispatcher) January 6, 2026

She has such a gentle and calm way about presenting and putting subject matter in to real life practice. She shared some of her own experiences as well, which made her very believable. It was excellent to know that her dad was a firefighter, and she experienced a lot of the same things that we do is first responders throughout her lifetime in her career.

I can’t wait to take more of your classes. They’re fantastic.

(KD Everett 911 Dispatcher) March 13,2026

to meet you. I've only been dealing with this issue for a few months, but those I've met along the way have been quick to dismiss my concerns or typecast me on some fill-in-the-box diagnosis. You have a true understanding of not only what anxiety feels like but also how first responders function. Thank you.”

(North Shore Firefighter) Oct.9, 2019

Throughout the training. I have been a First responder; USMC, EMT & Dispatcher for Ambulance Company and a Municipal police officer for over 35 years and your breathing techniques and mindfulness approach has been needed for a long time. Professionals my age did not receive this type of training when we were first in the professions and for whatever reason did not feel that we needed it. We were wrong. Keep making your training sessions. They are needed and will help many people.”

John D. Feb. 13, 2025

She had a lot of very helpful techniques and suggestions. I wish I had that when first starting the job. It was "old school," like she said ... a sign of weakness. I think it’s a very beneficial class, and even more so in the post-pandemic world"

( Police Sergeant MA) April 10, 2023

wouldn’t change a thing. The techniques you shared can be used in real-time, which is valuable information for this job. Thank you”

(NH Attendee ) September 22, 2022

Should be a requirement for all first responders”

(NH Dispatcher) September 2, 2022

Your training was great! I honestly feel you have made a difference in many lives already.”

(Director of MA Police Academy ) June 26, 2020

combat my current inescapable work-related sleep deprivation. ”

(Federal LEO) Jan. 14, 2020

training away from work has been highly beneficial to my personal and professional life. Eileen provides an opportunity for all first responders to feel safe and relaxed without judgment. Your mental health is vital in this field, and this is an excellent tool to keep your mind healthy.”

(North Shore Patrolman) Nov. 2018

. This is the first training I have had in my career just for me. She is beyond kind and compassionate and really helped me through a rough time.”

(Patrolman Middleton 2017)

Over the years, it has been my default not to trust people. I quickly found you to be compassionate, understanding, and very easy to open up to. That doesn't happen without trust. YOU ARE VERY REAL. You quickly and easily figured things out with me, and I understand things about me and others that I had always known but never realized. I am in such a better place because of it, and I even discovered that I may be able to help others too. I don't know where you get your passion and drive from, but it's definitely a gift. I hope someday I can pay it forward. Thank you.‍ ‍”

( Law Enforcement Officer, NH). Feb.23, 2019

it was a good reminder of why I do stay at my job. It helps to know we all go through the same emotions on different levels and hearing from the 2 dispatchers was so relatable. Thank you.”

(Rehoboth 911 Dispatcher) December 10,2025

(Waltham 911 Dispatcher) March 17, 2026

but Eileen Mckone is a great instructor. One of the best classes I’ve had.”

(Lieutenant at North Shore PD) April 20, 2023

The videos were not overwhelming time wise, so you didn't loose interest in each segment. Eileen is very passionate about her work. I really enjoyed it. Thank you.”

(Somerville 911 Dispatcher) February 10, 2026